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Customer Satisfaction Questionnaire | |
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You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.
Unless having 100% customer satisfaction … it must be improved. |
- "The staff people in Agilis Logistics are very reactive, very responsible, very professional and very customer focused"
"They are good to work with, very amicable, and professional. Their customer service performance levels are also excellent"
Mr. N B Patel -Zenith Hydrolic (I) Ltd.
- "I'm generally very happy with the service they provide, I find them honest and reliable. I have regular monthly meetings which allow for open communication and any minor problems to be resolved quickly."
"AGILIS is also good at providing more than one option for solutions to problems when they do arise."
Mr.Shah - Merigo Transformer (I) Ltd.
- "The company is well integrated into shipping business. They understand our needs. We have very complex service requirements and they consistently deliver against these."
Mr. Jaydeep Lakhani - M/S. Madhav Impex
- "Reliable, family owned business with ambition."
"Agilis Logistics continues to try and meet all our needs. They also try hard to maintain a close relationship at both operational and strategic level."
Mr. Kathiria - Jubili Electroplating Pvt. Ltd.
- "We have been using Agilis Logistics for almost 3 years, Thru good and not so good times their Ocean and Operations Departments have always been accurate and prompt in our dealings, but just as fast to correct errors we had made. They are always available and absolutely one of the most knowledgable forwarders I have had the please to work with. "
Ms. Deepika Bharucha – Bharucha Industries
- "Our long term relationship with AGILIS LOGISTICS Import Sales is due in part to their high degree of professionalism, and their knowledge of the freight forwarding area. They offer superior service and have been instrumental in providing us with a level of confidence that other freight forwarders only promise. In one instance, they were instrumental in helping us overcome a huge issue due to foreign rules and regulations. I would highly recommend working with anyone on the Agilis team (India) to facilitate your future freight requirements."
Mr. B Z Patel (Director) – P.A.R CNC Ltd.
- Agilis Logistics have been our agent for the past 4 years. They have always provided our company with first class personal service and excellent advice. Their overall operation is most efficient and right up to date. Through them we have been able to move goods around the world at very competitive prices, quickly and punctually.
We have no hesitation in recommending their services.
Mr. R. Gopalan (Managing Director) – Steamwell Apparels
- 'Since 2008, I have and continue to recommend Agilis Logistics for all shipping, documentation and packing services. The fact we are firm friends and have worked with Agilis Logistics for so long speaks volumes, but I could sum up why in three words ... helpful, personal and professional.
We need and get the very best in performance from Agilis with regular imports of our goods and machinery from the Far East of our premium toys and glass brands,'
V Majmudar (Managing Director) – Welgrow Plastics Pvt.Ltd. |
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